Compliance & Ethics

01Independence and conflicts of interest

Nevdom s.r.o. is not bound by an exclusive agreement with Oracle or any other provider. We do not resell licenses and we do not receive commissions tied to a specific vendor.

Any conflict of interest — actual or potential — is declared to the client in writing before an engagement begins.

02Data protection and confidentiality

A non-disclosure agreement (NDA) is standard for every engagement. We process personal data in accordance with the GDPR (Regulation (EU) 2016/679).

Client data is used solely for the purpose of the agreed engagement and is never reused for other purposes or shared with third parties without consent.

03Licensing ethics

We do not help clients circumvent Oracle licensing terms. Where we identify non-compliant or unlicensed use, we recommend regularization — not concealment.

Our goal is to reduce a client’s licensing risk lawfully and sustainably.

04Transparency of recommendations

We recommend OCI only where it is objectively advantageous. Every recommendation is backed by a written TCO justification that includes the alternatives we considered.

If another platform is the better fit for a given workload, we say so.

05Invoicing

Prices are fixed in advance in the contract. Invoices contain a detailed breakdown of the work performed.

We never invoice for work that was not agreed in advance.

06Legal responsibility

Nevdom s.r.o., Company ID (IČO): 54723493, Bottova 2A, Bratislava, Slovak Republic. Our services and contracts are governed by Slovak law.

07Reporting violations

If you believe any of these commitments has been breached, contact us at info@nevdom.com. We respond to every report within 14 business days.